Quincy automates the conversations your staff would otherwise make by phone, scored check-ins, e-signatures, forms, translation, reviews, task lists, and 13-month bereavement, over simple text, with escalations landing in QliqCHAT the moment a response crosses a threshold.
“[Patients] no longer feel rushed and they had no idea that they were conversing with a chatbot versus a live agent.”
“If you get 80% of automation or 80% of patients taking on the self-service themselves, you're essentially allowing your workforce to take care of the complex patient.”
Each solves a problem on its own. Together, they run your patient communication from intake to, in hospice, the thirteenth month after.
Bi-directional, HIPAA-compliant texting, no app, no portal, no password. Just reply.
Explore →The classification engine, responses triage themselves the moment patients tap submit.
Explore →Consents, AOBs, and election forms signed by text, same day, before the first visit.
Explore →Mobile-first forms with EMR prefill, conditional logic, and scoring, patients validate, not re-type.
Explore →Both directions, every message, families communicate in the language they think in.
Explore →No-app video from a text link, triage, wound checks, and family conferences.
Explore →Policy-compliant review invitations to every family, public proof where families actually look.
Explore →Bundle signatures, forms, surveys, and uploads into one deadline-driven list, and watch completion live.
Explore →Thirteen months of compassionate, automated presence, through the first anniversary.
Explore →Documented consent, a contact-save nudge, and a printable QR flyer, so messages arrive seen.
Explore →Quincy's scored engine does the reaching, asking, and classifying, at any census, in any language. Your clinicians get the flagged few, with full context, in QliqCHAT. That's how automation protects the human touch instead of replacing it.
When a scored response crosses a threshold, the escalation lands in QliqCHAT, in the patient's thread, routed by the live on-call schedule, documented as Collaboration Notes. One platform, no gaps.
In a 30-minute demo we'll map Quincy to your programs, check-ins, forms, signatures, reviews, bereavement, and show where the phone tag ends and the escalations begin.