Automated, compassionate text outreach that carries every family from the loss through the first anniversary, gentle check-ins, grief resources, group invitations, and remembrance dates. The CoP requires support up to one year; this carries families one month beyond it, through the hardest day.
Families enter the bereavement program at the time of loss, nobody falls through an intake crack.
Text arrives gently; families engage on their own time, no phone call a grieving spouse has to brace for.
Responses indicating acute grief route to your bereavement coordinator, who now spends time counseling, not dialing.
Families miss out because they didn't know it existed, the offer was buried in a sympathy mailing, or a phone call felt impossible. Text outreach solves all three, and for agencies that do bereavement well, it's the part families remember most. Related reading: Is your bereavement program still mailing into the void?
No, it multiplies them. Automation carries the consistent outreach; your qualified professionals supervise the program and step in where responses show need, per the CoP.
The CoP requires services up to one year following the death; the thirteenth month carries families through the first anniversary, often the hardest day of the entire journey.
Yes, every message respects preferences, and families control their participation throughout.
Thirteen months of check-ins only matter if they arrive: Opt-In Plus puts your number in the family’s contacts on day one.
See the 13-month journey, enrollment to anniversary, and the coordinator escalation path. Related reading: Quincy for Hospice: AfterWords