ON THE ROAD · Meet QliqSOFT at Florida Hospice & Palliative Care Association, Orlando, FL →◆NEW SITE · We rebuilt qliqsoft.com. Current customers: browse it and grade our work → ◆ CUSTOMERS: SIGN IN NOW LIVES IN THE TOP BAR →◆NEW · RPAplus agentic EMR integration: connected even without an API →◆NOW PUBLIC · How our pricing works: per staff, per patient, published in full →◆SINCE 2011 · 1,000+ healthcare organizations run on QliqSOFT →◆ON THE ROAD · Meet QliqSOFT at Florida Hospice & Palliative Care Association, Orlando, FL →◆NEW SITE · We rebuilt qliqsoft.com. Current customers: browse it and grade our work → ◆ CUSTOMERS: SIGN IN NOW LIVES IN THE TOP BAR →◆NEW · RPAplus agentic EMR integration: connected even without an API →◆NOW PUBLIC · How our pricing works: per staff, per patient, published in full →◆SINCE 2011 · 1,000+ healthcare organizations run on QliqSOFT →◆
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Platform / Quincy / Real-Time Translation

Real-Time Translation for Patient Messaging

Every family communicates in the language they think in.

Real-time, bi-directional translation on every patient and family message, your staff write and read in English; patients and caregivers write and read in their own language. Nothing lost, nobody left out.

HIPAA COMPLIANT SOC 2 TYPE II
Book a demo How it works
One conversation, two languages
Staff writesENGLISH
Family receivesSPANISH · AUTOMATICALLY
Family repliesSPANISH
Care team readsENGLISH · INSTANTLY
Record keepsBOTH · DOCUMENTED
How it works

Invisible until you need it. Then indispensable.

1

Set the preference

Each patient and caregiver's language is captured once, then every message honors it automatically.

2

Both sides, native

Outbound messages translate on send; inbound replies translate on arrival. Neither side sees friction.

3

Care in full

Education, check-ins, forms, and escalations all flow translated, comprehension where it matters most.

Why it matters

Language access is a quality measure now.

The revised CAHPS surveys ask about cultural and language needs, and comprehension drives everything from adherence to satisfaction scores. Families rate the care they could understand.

  • ✓Bi-directional, families can initiate, not just receive
  • ✓Forms and assessments too, Quincy’s digital forms render every question in the patient’s or caregiver’s native language, with answers returned in yours
  • ✓Powers CAHPS-relevant experiences: informed, heard, respected, in their language
  • ✓Serves your workforce too, office-to-caregiver translation for multilingual field teams
  • ✓Both language versions preserved in the documented thread
"The families who used to go quiet are the ones writing back now."Director of Patient Experience
Language access, before & after
Non-English familiesINTERPRETER SCHEDULING → INSTANT, EVERY MESSAGE
Education comprehensionHOPE SO → IN THEIR LANGUAGE
Family-initiated contactRARE → TWO-WAY, NATURAL
Survey experienceLOST IN TRANSLATION → FELT HEARD
Part of Quincy

One capability of a connected system.

Patient Secure Texting e-Signatures Digital Forms Scored Assessments & Surveys Virtual Visits Patient Reviews Bereavement Engagement Task Lists See all of Quincy →
Used across home-based care

Thirty minutes, real-time translation, live in the product.

Home Health Hospice & Palliative Home Care Home Infusion Specialty Pharmacy
Common questions

Real-Time Translation, answered.

Which languages are supported?

Translation covers the languages your patient population actually speaks, ask us about your specific mix during the demo.

Does staff need to do anything?

No, set the preference once; translation happens automatically both directions on every message.

Is the original text preserved?

Yes, both versions live in the documented thread for clinical and compliance review.

Speak every family's language.

See bi-directional translation across check-ins, education, and escalations, live.

Book a demo Explore all of Quincy
Trusted by 1,000+ healthcare organizations since 2011