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Home-Based Care Blog: Engagement & Messaging

Field notes from home-based care.

Practical writing on patient engagement, secure messaging, hospice and home health operations, compliance, and the workforce, from the team building the platform since 2011.

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Featured · Hospice July 13, 2026

How to Build an ROI Case for Communication Technology in Hospice

The four ROI categories that hold up under financial review (labor, compliance, census, retention), how to calculate each, and the framing mistakes that sink an otherwise sound business case.

Read the post →
ROI case for hospice communication technology
The blog archive now lives in the new design, every post carrying its original SEO meta, author, and FAQ schema. A few cards marked “on qliqsoft.com ↗” open the current site until their migration lands.
Stamps Going Up Again. Is Your Bereavement Program Still Mailing Into the Void?
HospiceJuly 9, 2026

Stamps Going Up Again. Is Your Bereavement Program Still Mailing Into the Void?

Krishna Kurapati
Why Hospice Teams Spend So Much Time Preparing for IDG
HospiceJune 22, 2026

Why Hospice Teams Spend So Much Time Preparing for IDG

Ben Henson
The Hidden Impact of Missed Messages in Care at Home (And How to Fix It)
Post-Acute CareJune 2, 2026

The Hidden Impact of Missed Messages in Care at Home (And How to Fix It)

Ben Henson
From Phone Tag to Real-Time Care: Modernizing Patient and Family Communication
Patient EngagementMay 18, 2026

From Phone Tag to Real-Time Care: Modernizing Patient and Family Communication

Ben Henson
Why Communication Breakdowns Are Slowing Down Home Health Admissions
Home HealthMay 14, 2026

Why Communication Breakdowns Are Slowing Down Home Health Admissions

Krishna Kurapati
What 'HIPAA-Compliant Messaging' Actually Means for Home Health Agencies
HIPAA ComplianceMay 8, 2026

What 'HIPAA-Compliant Messaging' Actually Means for Home Health Agencies

Ben Henson
How Much Time Are Your Aides Losing Per Visit? (And What It's Costing You)
WorkforceApril 22, 2026

How Much Time Are Your Aides Losing Per Visit? (And What It's Costing You)

Krishna Kurapati
The Reality of Field-Based Care Teams (And Why Most Tools Fail Them)
WorkforceApril 15, 2026

The Reality of Field-Based Care Teams (And Why Most Tools Fail Them)

Krishna Kurapati
Why Communication Breakdowns Are the #1 Hidden Cost in Hospice Care
HospiceApril 8, 2026

Why Communication Breakdowns Are the #1 Hidden Cost in Hospice Care

Bobbi Weber
Death of the Verification Week: Migrating to Azure Artifact Signing
SecurityApril 8, 2026

Death of the Verification Week: Migrating to Azure Artifact Signing

Krishna Kurapati
Streamlining Hospice Intake Operations with QliqSOFT
Care Team EfficiencyMarch 5, 2026

Streamlining Hospice Intake Operations with QliqSOFT

Bobbi Weber
Make 'Text Us' Your New Front Door for Patient Communication
Patient EngagementFebruary 23, 2026

Make 'Text Us' Your New Front Door for Patient Communication

Bobbi Weber
Protecting Hospice Staff in the Field with Safety Workflows, SOS Tools, and Location Awareness
WorkforceFebruary 14, 2026

Protecting Hospice Staff in the Field with Safety Workflows, SOS Tools, and Location Awareness

Bobbi Weber
A Digital Playbook for Rural Health Transformation
Rural Healthcare

A Digital Playbook for Rural Health Transformation

on qliqsoft.com ↗ · Bobbi Weber
The Top 5 Secure Patient Texting Platforms for 2026
Secure TextingJanuary 20, 2026

The Top 5 Secure Patient Texting Platforms for 2026

Bobbi Weber
Speaking Every Patient's Language with Real-Time Translation
Secure TextingJanuary 15, 2026

Speaking Every Patient's Language with Real-Time Translation

Bobbi Weber
Mastering Connection: Best Practices for Initiating Patient Engagement
Best PracticesJanuary 13, 2026

Mastering Connection: Best Practices for Initiating Patient Engagement

Bobbi Weber
7 Ways a HIPAA Compliant Form Builder Transforms Hospice Workflows
Care Team Efficiency

7 Ways a HIPAA Compliant Form Builder Transforms Hospice Workflows

on qliqsoft.com ↗ · Bobbi Weber
6 Patient Communication Platforms That Cut Wait Times by 40%
Patient EngagementDecember 26, 2025

6 Patient Communication Platforms That Cut Wait Times by 40%

Krishna Kurapati
6 Benefits of an End-to-End Communication Platform for Healthcare Teams
Care Team EfficiencyDecember 23, 2025

6 Benefits of an End-to-End Communication Platform for Healthcare Teams

Bobbi Weber
Top 10 HIPAA Compliant Form Builders for Healthcare in 2026
Digital FormsDecember 20, 2025

Top 10 HIPAA Compliant Form Builders for Healthcare in 2026

Krishna Kurapati
Reducing Intake Time by Using Custom eForms and Chatbots
Digital FormsDecember 15, 2025

Reducing Intake Time by Using Custom eForms and Chatbots

Krishna Kurapati
Closing the Gap in Diabetic Eye Care: Technology Solutions to Boost Screening Rates
Value-Based CareDecember 4, 2025

Closing the Gap in Diabetic Eye Care: Technology Solutions to Boost Screening Rates

Bobbi Weber
Stop Turnover Before It Starts: Smarter Staff Engagement with QliqSOFT
WorkforceNovember 24, 2025

Stop Turnover Before It Starts: Smarter Staff Engagement with QliqSOFT

Bobbi Weber
Mastering Triple-Weighted Measure Performance with Proactive Patient Outreach
Best PracticesNovember 20, 2025

Mastering Triple-Weighted Measure Performance with Proactive Patient Outreach

Bobbi Weber
WellSky Launches WellSky Outreach Solution to Transform the Patient-to-Provider Experience
Post-Acute CareNovember 15, 2025

WellSky Launches WellSky Outreach Solution to Transform the Patient-to-Provider Experience

Bobbi Weber
Are You Ready for US News & World Report's New Best Home Health Agency Report?
Home HealthNovember 6, 2025

Are You Ready for US News & World Report's New Best Home Health Agency Report?

Bobbi Weber
Smart Forms, Better Care: Digitizing Home Care Workflows
Digital FormsOctober 31, 2025

Smart Forms, Better Care: Digitizing Home Care Workflows

Bobbi Weber
Digital PHQ-9 Screening: Connecting Care and Compassion in Value-Based Behavioral Health
Scored FormsOctober 30, 2025

Digital PHQ-9 Screening: Connecting Care and Compassion in Value-Based Behavioral Health

Bobbi Weber
Quincy for Hospice: Certificate of Terminal Illness Solution
HospiceOctober 28, 2025

Quincy for Hospice: Certificate of Terminal Illness Solution

Bobbi Weber
Gentle Vigilance: The Role of Between-Visit Monitoring in Compassionate Hospice Care
HospiceOctober 22, 2025

Gentle Vigilance: The Role of Between-Visit Monitoring in Compassionate Hospice Care

Bobbi Weber
Quincy Patient Reviews: Scalable Patient Satisfaction Management
Patient EngagementOctober 16, 2025

Quincy Patient Reviews: Scalable Patient Satisfaction Management

Bobbi Weber
Quincy for Hospice: AfterWords
HospiceOctober 14, 2025

Quincy for Hospice: AfterWords

Bobbi Weber
Quincy for Hospice: Last14Days of Hospice Care
HospiceOctober 7, 2025

Quincy for Hospice: Last14Days of Hospice Care

Bobbi Weber
Quincy for Hospice: QuietWatch
HospiceSeptember 30, 2025

Quincy for Hospice: QuietWatch

Bobbi Weber
Quincy for Hospice: Next14Days of Hospice Care
HospiceSeptember 23, 2025

Quincy for Hospice: Next14Days of Hospice Care

Bobbi Weber
Quincy for Hospice: First72Hours
HospiceSeptember 16, 2025

Quincy for Hospice: First72Hours

Bobbi Weber
8 Ways Clinical Collaboration Platforms Enhance Patient Outcomes
Best PracticesSeptember 9, 2025

8 Ways Clinical Collaboration Platforms Enhance Patient Outcomes

Krishna Kurapati
Beyond Checkboxes: Why Proactive PHQ-9 Screening is the Next Frontier in Value-Based Care
Value-Based CareSeptember 3, 2025

Beyond Checkboxes: Why Proactive PHQ-9 Screening is the Next Frontier in Value-Based Care

Bobbi Weber
Improving Medication Adherence for Value-based Care With Scored Forms
Scored FormsAugust 25, 2025

Improving Medication Adherence for Value-based Care With Scored Forms

Bobbi Weber
How Virtual Visits & Patient Texting Improve Appointments
Virtual VisitsAugust 20, 2025

How Virtual Visits & Patient Texting Improve Appointments

Krishna Kurapati
Patient Engagement: Best Practices for Getting Started
Patient EngagementAugust 11, 2025

Patient Engagement: Best Practices for Getting Started

Bobbi Weber
5 Common Misconceptions About Secure Messaging in Healthcare
Secure TextingAugust 7, 2025

5 Common Misconceptions About Secure Messaging in Healthcare

Krishna Kurapati
What are the Hidden Costs of Non-Compliant Communication in Healthcare
HIPAA ComplianceAugust 4, 2025

What are the Hidden Costs of Non-Compliant Communication in Healthcare

Krishna Kurapati
Why e-Signature Solutions Are a Must-Have for Healthcare in 2025
E-SignatureJuly 31, 2025

Why e-Signature Solutions Are a Must-Have for Healthcare in 2025

Krishna Kurapati
How Nurses Benefit from HIPAA-Secure Texting on the Floor
Secure TextingJuly 21, 2025

How Nurses Benefit from HIPAA-Secure Texting on the Floor

Krishna Kurapati
SMS vs. Secure Texting in Healthcare: What's Safer?
Secure TextingJuly 17, 2025

SMS vs. Secure Texting in Healthcare: What's Safer?

Krishna Kurapati
Top 7 HIPAA Violations Caused by Poor Communication Tools
HIPAA ComplianceJuly 14, 2025

Top 7 HIPAA Violations Caused by Poor Communication Tools

Krishna Kurapati
Patient Engagement: The Key to Population Health Success
Patient EngagementJuly 10, 2025

Patient Engagement: The Key to Population Health Success

Bobbi Weber
Offboarding Done Right: Best Practices for Removing User Access in Healthcare
SecurityJuly 9, 2025

Offboarding Done Right: Best Practices for Removing User Access in Healthcare

Krishna Kurapati
How to Choose a HIPAA-Compliant Contact Center Solution
HIPAA ComplianceJune 18, 2025

How to Choose a HIPAA-Compliant Contact Center Solution

Bobbi Weber
How Digital Forms Improve Post-Acute Care
Digital FormsDecember 12, 2024

How Digital Forms Improve Post-Acute Care

Bobbi Weber
Secure Chats, Securely: Understanding QliqCHAT's Certificate Pinning
SecurityDecember 1, 2024

Secure Chats, Securely: Understanding QliqCHAT's Certificate Pinning

Krishna Kurapati
The Financial Upside of Closing Care Gaps in Care
Value-Based CareNovember 20, 2024

The Financial Upside of Closing Care Gaps in Care

Bobbi Weber
Silver Surge: The Rise of Texting Among Seniors
Patient EngagementOctober 7, 2024

Silver Surge: The Rise of Texting Among Seniors

Bobbi Weber
Patients Want Secure Communication with Their Healthcare Providers
Patient EngagementSeptember 30, 2024

Patients Want Secure Communication with Their Healthcare Providers

Bobbi Weber
Texting Your Way to Better Care: HIPAA-Compliant Contact Centers
Secure Texting

Texting Your Way to Better Care: HIPAA-Compliant Contact Centers

on qliqsoft.com ↗ · Bobbi Weber
Transforming Healthcare Contact Centers: The Power of Secure Patient Texting
Secure TextingAugust 14, 2024

Transforming Healthcare Contact Centers: The Power of Secure Patient Texting

Bobbi Weber
Embracing Technology: Surging Smartphone Adoption Among the Elderly
Patient EngagementJune 20, 2024

Embracing Technology: Surging Smartphone Adoption Among the Elderly

Bobbi Weber
Turning Gaps into Gold: Revenue Strategies in Rural FFS Primary Care
Value-Based CareJune 6, 2024

Turning Gaps into Gold: Revenue Strategies in Rural FFS Primary Care

Bobbi Weber
REACHing Success: How Digital Nudges Improve Patient Care
Value-Based CareMay 30, 2024

REACHing Success: How Digital Nudges Improve Patient Care

Bobbi Weber
Boosting HHCAHPS Scores: Eight Methods to Enhance Home Health VBC Performance
Home HealthMay 20, 2024

Boosting HHCAHPS Scores: Eight Methods to Enhance Home Health VBC Performance

Bobbi Weber
Embracing Home Health Remote Monitoring to Reduce Readmissions
Home HealthMay 13, 2024

Embracing Home Health Remote Monitoring to Reduce Readmissions

Bobbi Weber
Reflections on Home Health: The Caregiver's Perspective
Home HealthMay 7, 2024

Reflections on Home Health: The Caregiver's Perspective

Amanda Heidemann MD, FAAFP
Are You Ready for HHVBP?
Home HealthMay 2, 2024

Are You Ready for HHVBP?

Bobbi Weber
Succeeding with Value-Based Care
Value-Based CareMarch 27, 2024

Succeeding with Value-Based Care

Bobbi Weber
Patient Experience Can Save Rural Hospitals
Rural HealthcareJanuary 10, 2024

Patient Experience Can Save Rural Hospitals

Bobbi Weber
CHCs Can Improve Preventive Health Screening by Addressing Social Determinants of Health
Health EquityNovember 15, 2023

CHCs Can Improve Preventive Health Screening by Addressing Social Determinants of Health

Bobbi Weber
Best Practices for Collecting Social Determinants of Health, SO and GI
Health EquityNovember 10, 2023

Best Practices for Collecting Social Determinants of Health, SO and GI

Jaimie Bubb, RN, MMI
Labor Saving Strategies for Critical Access Hospitals
Rural HealthcareNovember 2, 2023

Labor Saving Strategies for Critical Access Hospitals

Amanda Heidemann MD, FAAFP
How to Increase Annual Wellness Visits & Close Gaps in Care
Value-Based CareOctober 27, 2023

How to Increase Annual Wellness Visits & Close Gaps in Care

Bobbi Weber
Best Practices for Reducing GI Procedure No-shows and Backlogs
Best PracticesSeptember 15, 2023

Best Practices for Reducing GI Procedure No-shows and Backlogs

Bobbi Weber
Best Practices for Gaining Patient Trust in Digital Outreach
Best PracticesSeptember 8, 2023

Best Practices for Gaining Patient Trust in Digital Outreach

Bobbi Weber
Digital Communication is Key to Improving Health Equity
Health EquityAugust 23, 2023

Digital Communication is Key to Improving Health Equity

Bobbi Weber
Best Practices for Implementing HIPAA-Secure Texting
Secure TextingJune 21, 2023

Best Practices for Implementing HIPAA-Secure Texting

Bobbi Weber
Want to Improve Patient Engagement? Ditch the App, Other Barriers
Patient EngagementJune 14, 2023

Want to Improve Patient Engagement? Ditch the App, Other Barriers

Krishna Kurapati
Reduce Call Volume with Patient Secure Texting
WorkforceJune 7, 2023

Reduce Call Volume with Patient Secure Texting

Bobbi Weber
Why Your Next Hire Should Be a Chatbot
Conversational AIMay 31, 2023

Why Your Next Hire Should Be a Chatbot

Jaimie Bubb, RN, MMI
Conversational AI Basics in Healthcare
Conversational AI

Conversational AI Basics in Healthcare

on qliqsoft.com ↗ · Bobbi Weber
10 Patient Engagement Best Practices for Behavioral Health
Patient EngagementMay 1, 2023

10 Patient Engagement Best Practices for Behavioral Health

Ben Henson
'Leap of Faith' Delivers Impressive Results for First Choice Neurology
Success StoriesApril 25, 2023

'Leap of Faith' Delivers Impressive Results for First Choice Neurology

Bobbi Weber
Specialty Pharmacy Hubs Must Adopt Digital Patient Engagement
Specialty PharmacyApril 20, 2023

Specialty Pharmacy Hubs Must Adopt Digital Patient Engagement

Krishna Kurapati
Understanding the Top Challenges of Specialty Pharmacy Services
Specialty PharmacyNovember 28, 2022

Understanding the Top Challenges of Specialty Pharmacy Services

Krishna Kurapati
Virtual Visits are a Practice Mainstay for Patient Care
Virtual VisitsJuly 22, 2022

Virtual Visits are a Practice Mainstay for Patient Care

Jeff Lewey
5 Digital Patient Engagement Tools You Should Know About
Patient EngagementJuly 14, 2022

5 Digital Patient Engagement Tools You Should Know About

Ben Henson

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