ON THE ROAD · Meet QliqSOFT at Florida Hospice & Palliative Care Association, Orlando, FL →◆NEW SITE · We rebuilt qliqsoft.com. Current customers: browse it and grade our work → ◆ CUSTOMERS: SIGN IN NOW LIVES IN THE TOP BAR →◆NEW · RPAplus agentic EMR integration: connected even without an API →◆NOW PUBLIC · How our pricing works: per staff, per patient, published in full →◆SINCE 2011 · 1,000+ healthcare organizations run on QliqSOFT →◆ON THE ROAD · Meet QliqSOFT at Florida Hospice & Palliative Care Association, Orlando, FL →◆NEW SITE · We rebuilt qliqsoft.com. Current customers: browse it and grade our work → ◆ CUSTOMERS: SIGN IN NOW LIVES IN THE TOP BAR →◆NEW · RPAplus agentic EMR integration: connected even without an API →◆NOW PUBLIC · How our pricing works: per staff, per patient, published in full →◆SINCE 2011 · 1,000+ healthcare organizations run on QliqSOFT →◆
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Platform / Solutions / Core Messaging & Communication

Messaging & Communication Bundle

One platform for every conversation.

The communication foundation for home-based care: QliqCHAT for your staff on every device, QuincyCHAT browser messaging for patients and families with no app to install, real-time translation on every message, caller ID masking, broadcasts, and the admin visibility to prove it all works.

HIPAA COMPLIANT SOC 2 TYPE II TRANSLATION INCLUDED
Book a demo What’s inside
The foundation, live
Staff messagingQLIQCHAT · iOS · ANDROID · DESKTOP
Patients & familiesQUINCYCHAT · BROWSER · NO APP
TranslationEVERY MESSAGE · BOTH WAYS
Outbound callsAGENCY NUMBER SHOWN
Read receipts & SLAsADMIN DASHBOARD
What’s inside

Seventeen capabilities. One communication layer.

Everything an organization needs to run secure, measurable communication across staff, patients, and families.

QliqCHAT App (iOS, Android, Windows, Mac)
HIPAA-secure staff messaging platform on every device your team carries.
QuincyCHAT (browser based)
Browser-based secure messaging for patients and families, embedded in QliqCHAT. No download, no portal password.
Quincy Chat Automation
Intelligent conversational messaging automation across patient and family outreach.
Unlimited Group & Broadcast Messaging
Unlimited group threads and broadcast messaging to staff, patients, and families.
Caller ID Masking
Staff outbound calls display your organization’s number, never a personal mobile.
Opt-In Plus & Deliverability
Documented opt-in consent plus a contact-save nudge, with a printable QR flyer from the Admin Console, so every message in this bundle arrives as a known sender, seen and notified.
Visit Confirmation Workflows
Automated visit confirmation outreach across all branches and disciplines.
Content Starter Pack
Visit confirmation chatbot with escalation-to-agent routing, labels and escalation workflow build, and communication widget configuration.
Family Communication Portal
Secure family messaging, visit updates, and care coordination via Quincy.
Patient & Family Broadcast
Targeted broadcast messaging with opt-in management built in.
Staff Escalation Routing
Communication labels and smart escalation to on-call or supervisor.
MMS / Rich Media
Photos, PDFs, and voice notes inside HIPAA-secure threads.
BYOD Enrollment Support
Enroll staff personal devices without MDM, with a HIPAA-compliant messaging boundary.
Admin Dashboard & Reporting
Communication activity, read receipts, response SLAs, and engagement metrics.
Enterprise SSO & User Sync
SAML SSO for browsers, OIDC SSO for apps, and SCIM v2 user provisioning with Okta and Microsoft Entra ID.
Real-Time Translation Services
HIPAA-compliant translation for staff, patient, and family messaging across supported languages.
Quick ToDo
Task lists assigned to a recipient and followed to completion, with sender-side tracking.
Why this bundle

Communication is the infrastructure everything else runs on.

Communication failure is the most commonly cited root cause in serious healthcare adverse events, and in home-based care the team is never in one building. This bundle makes every conversation secure, translated, documented, and measurable, whether it happens between two nurses or between an agency and a worried daughter.

  • ✓Staff on QliqCHAT, patients and families on QuincyCHAT in the browser: nobody downloads anything they won’t use, and nobody falls back to unencrypted SMS
  • ✓Translation on every message closes the language gap for the roughly 26 million Americans with limited English proficiency, in both directions
  • ✓Caller ID masking plus escalation routing means the number belongs to the team and no message dies on an off-duty phone
  • ✓Visit confirmations by text reach the 94% of older smartphone users who already text weekly, before the missed visit happens
  • ✓Admin dashboards turn communication from a hope into a metric: read receipts, response SLAs, and engagement rates by team
"We finally have one answer to ‘how do we reach them,’ for every them."Chief Operating Officer
Before & after the foundation
Staff communicationPERSONAL SMS → QLIQCHAT · SECURE
Patient & family reachPORTAL NOBODY OPENS → BROWSER · NO APP
Non-English familiesLEFT OUT → TRANSLATED · BOTH WAYS
Proof it’s workingANECDOTES → DASHBOARDS · SLAS
Go deeper

Built from platform capabilities you can explore.

QliqCHAT (Team Collaboration) Patient Secure Texting Real-Time Translation Caller ID Masking Task Lists
Used across home-based care

Thirty minutes, the messaging bundle, live in the product.

Home Health Hospice & Palliative Home Care Home Infusion Specialty Pharmacy

Put the foundation in place.

See staff, patient, and family messaging, translation, masking, and the admin dashboard working as one layer in a 30-minute demo.

Book a demo See the whole platform
Trusted by 1,000+ healthcare organizations since 2011