Home health, hospice and palliative, home care, many organizations now run them all. QliqSOFT is the AI-powered digital engagement platform that unifies secure team communication and patient engagement across every line, whatever EMR each line runs.
“We deployed QliqSOFT's Virtual Visits because of the simplicity in their design: Two click launch and no app for patients to install. This allowed us to scale the solution rapidly and has been a big win for continuing our hospice care!”
“A four- to six-week project life cycle is how we think in terms of planning and scaling digital technologies to iterate upon our health system's virtual health environment.”
The home health patient who declines is supposed to become your hospice census, not a competitor's. The on-call nurse covering two lines shouldn't juggle two phones and two logins. The family working with both your brands should never feel a seam. Every one of those moments is a communication handoff, and when each service line runs its own tools, the handoff is where referrals leak, coverage breaks, and families repeat themselves.
The EMR vendors' answer is a multi-year replatforming of every line onto one system. There is a faster layer to unify first.
Your lines may run different EMRs, especially after acquisitions. QliqSOFT sits across all of them: one secure texting fabric for every clinician in every line, one patient engagement engine, one on-call system, one agency number per brand, one vendor review, one BAA. Each line keeps the EMR that fits its work; the organization gets a single conversation.
When a home health patient becomes hospice-appropriate, the referral conversation happens in the same platform, so the census stays yours.
One on-call schedule and one escalation path can span lines, and every callback routes to whoever is covering, never to an off-duty phone.
Float and shared staff appear once, reachable across lines, with role-based permissions controlling exactly who can text whom.
Caller ID masking gives each line its own front door while clinicians call from personal phones on any line they serve.
When the hospice episode ends, 13-month bereavement engagement continues, and grateful families become reviews and referrals for every line.
A caregiver texting your home care line and your hospice line experiences one organization, in their own language, with no app to download.
Multi-line organizations run one compliance posture, not three. QliqSOFT is SOC 2 Type II attested and HIPAA compliant, with a single BAA covering every service line, role-based permissions down to augmented staff, and cloud archiving for discovery across the organization. Your security team reviews one vendor; every line inherits the result.
The same patient often touches more than one of your lines. Here is that week on one platform.
An organization that operates two or more home-based care lines, most commonly home health, hospice and palliative care, and personal home care, under one ownership. Patients often move between lines as needs change, which makes shared communication infrastructure more valuable than per-line tools.
Yes. One deployment covers every line: shared secure texting and directories for staff, patient and family engagement per line, cross-line on-call coverage, and caller ID masking that gives each brand its own number. Each line can keep its own workflows inside the same platform.
No. QliqSOFT is a communication and engagement layer that works alongside whatever EMR each line runs, so organizations assembled through acquisition can unify conversations now and make EMR decisions on their own timeline, without a rip-and-replace project.
Yes. QliqSOFT operates under a single business associate agreement with your organization that covers every service line using the platform, which consolidates vendor review, security assessment, and compliance oversight into one relationship.
In a 30-minute demo mapped to your agency's workflows, intake, scheduling, between-visit monitoring, HHCAHPS readiness, we'll show you exactly where the numbers start to move.