Scored Patient Assessments: PHQ-9, GAD-7

The score does the triage the moment they tap submit.

Assessments and surveys with scored elements that classify every response instantly, clear proceeds automatically, moderate routes to staff, high escalates to a clinician. Replace the phone-based outreach model with automation that finds the patients who actually need you.

HIPAA COMPLIANT SOC 2 TYPE II

How it works

From outreach burden to classification engine.

Design the instrument

Symptom check-ins, refill assessments, satisfaction pulses, PROs, with point values on the answers that matter.

Send on schedule

Before each visit, shipment, or milestone, automatically, in the patient's language, by text.

Act on the score

Classification happens on submit: routine proceeds, moderate routes, high escalates to QliqCHAT, with the full response attached.

Why it matters

Your clinicians should see the flagged few, not dial the healthy many.

Phone-based outreach burns staff hours on patients who are fine, while struggling patients go quiet. Scored automation inverts it, and patients disclose more by text than they ever do on a rushed call.

✓Instant classification, no queue of responses waiting for a human to read them
✓Aligns with clinical instruments, including HOPE's symptom-impact scale for hospice SFV thresholds
✓Powers pre-shipment and refill assessments that protect adherence and prevent wasted drug
✓Every assessment, score, and action documented, the outreach evidence accreditors ask for

"The score doesn't just save calls, it finds the patient who was about to quit therapy and never would have told us on the phone."Pharmacist in Charge

Outreach, before & after

Staff time per cycle3 CALLS/PATIENT → FLAGGED FEW ONLY

Honest disclosureRUSHED CALL → PRIVATE, BY TEXT

Concerning responsesREAD EVENTUALLY → CLASSIFIED ON SUBMIT

DocumentationCALL LOGS → SCORED & TIME-STAMPED

Common questions

Scored Assessments & Surveys, answered.

What can be scored?

Any instrument, symptom check-ins, refill and pre-shipment assessments, satisfaction pulses, patient-reported outcomes, with thresholds you define.

What happens at each classification level?

Clear proceeds automatically; moderate routes to staff by text; high escalates to the right clinician in QliqCHAT with the full response in the patient's thread.

Can scores map to clinical scales?

Yes, including alignment to instruments like HOPE's symptom-impact scoring, so a rising score maps to your required follow-up workflows.

Let the score find who needs you.

See scored assessments classify a full cycle, and escalate the ones that matter, live.

Book a demo Explore all of Quincy

Trusted by 1,000+ healthcare organizations since 2011