How to securely collect sensitive patient data, including social determinants, sexual orientation, gender identity, preferred pronouns, and preferred name: let patients self-disclose privately instead of answering out loud in a waiting room, improving accuracy while reducing staff burden.
In order to collect some of these, especially those related to social determinants, sexual orientation, gender identity, preferred pronouns, and preferred name, these are things that we would love for the patient to self-disclose. One, we are going to have the accuracy there. And two, we are going to take some of that off of the staff, because not only is it a staff burden, it also requires staff to ask these questions to patients in a way that either they do not feel comfortable doing, or they are asking them out loud in the waiting room where every other patient can hear these questions being asked of another patient.
These are ways that we can leverage technology, QliqSOFT being one of them, that really gains value in two ways. It gives the patient the ability to self-disclose in a private area, whether from their home or another private environment.
This could even be done as part of a pre-visit preparation process: completed from home, or from the waiting room, but not in a public setting.
In a 30-minute demo mapped to your agency's workflows, intake, scheduling, between-visit monitoring, HHCAHPS readiness, we'll show you exactly where the numbers start to move.